1. The images used on the website are for an approximate representation only. The color and size of the displayed items may not correspond exactly to the actual product.
2. The delivery time depends on whether the product is in stock. The delivery time for purchased jewelry ranges from 48 hours to 7 days from the date of order confirmation, depending on the availability of the product. For newly launched or catalog-introduced jewelry, the delivery time is 45 to 60 days. Please check the dedicated area on the page of your favorite jewelry for its delivery time.
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1. The system does not provide a function to modify orders. If you wish to change the items in your order, please cancel the entire order and place a new one. Please refer to the shopping instructions for details on order modifications.
2. To expedite the service process, it is recommended to place single-brand items in the shopping cart for a quicker checkout process. If you wish to purchase items of different brands, it is advisable to check out in separate transactions.
3. After successful payment, please pick up your order at the Taipei 101 Shopping Center within 14 days (including the order date) during business hours. If the order is not picked up within 14 days, it will be automatically canceled. Please enter a pickup date within 14 days from the order date on the order page. If you choose a date beyond 14 days from the order date, the system will record a date within 14 days from the order date.
4. In the event of changes due to service/events, or product availability, Stage@Taipei101 or the brand providing the product may contact the purchaser directly or cancel the order if necessary.
5. If you have any questions, please feel free to call (02) 8101-7954.