1. The images used on the website are for illustrative purposes only. The color and size of the items displayed may not accurately reflect their real-life counterparts.
2. The shipping time depends on whether the product is in stock. The delivery time for purchased jewelry ranges from 48 hours to 7 days from the date of order confirmation, depending on the availability of the product. For new releases or items included in the catalog, the shipping time is 45 to 60 days. Please refer to the dedicated section on the jewelry page for the specific delivery time.
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1. The system does not provide the option to modify an order. If you wish to change the items in your order, please cancel the entire order and place a new one. Please refer to the shopping instructions for details on order modifications.
2. To expedite the service process, it is recommended to place only items from a single brand in the shopping cart when making a purchase. If you want to purchase items from different brands, it is recommended to check out separately.
3. After successful payment, please pick up your order at the Taipei 101 Shopping Center within 14 days from the date of purchase (including the day of purchase) during the operating hours. If the order is not picked up within 14 days, it will be automatically canceled. When filling in the scheduled pickup date on the order page, please choose a date within 14 days from the date of purchase. If you select a date beyond 14 days from the date of purchase, the system will record a date within 14 days from the date of purchase.
4. If there are any changes in service/events or products, Stage@Taipei101 or the brand providing the product may contact the purchaser directly or cancel the order if necessary.
5. If you have any questions, please feel free to contact us at (02) 8101-7954.