1. Your order is equivalent to requesting the store to reserve the goods. If you are unable to pick up the goods within the specified date, please notify us in advance. Failure to pick up the goods on time will result in the goods being disposed of, and no refund service will be provided.
2. The system does not provide the function to modify orders. If you want to change the products in the order, please cancel the entire order and place a new one. Please refer to the order modification instructions in the shopping instructions for details.
3. To expedite the service process, it is recommended to place only one brand of products in the shopping cart when making a purchase, so that you can proceed to checkout. If you want to purchase products from different brands, it is advisable to check out separately.
4. After successful payment, please pick up the items at Taipei 101 Shopping Center within 14 days from the date of purchase(including the day of purchase) during business hours. If the items are not picked up within 14 days, the order will be automatically canceled. Please fill in the scheduled pickup date on the purchase page within 14 days from the date of purchase. If you choose a date beyond 14 days from the date of purchase, the system will record within 14 days from the date of purchase.
5. If there are changes due to service/events, or product updates, Stage@Taipei101 or the brand providing the product may contact the purchaser directly or cancel the order as necessary.
6. If you have any questions, please feel free to call us. Store contact number: (02) 8101-7688, Taipei 101 official contact number: (02)8101-9088.