1. The images used on the website are for approximation only, and the color and size of the displayed items may not correspond to the actual product.
2. The delivery time depends on whether the product is in stock. The delivery time for purchased jewelry ranges from 48 hours to 7 days from the date of order confirmation, depending on the availability of the product. For newly launched or catalog-listed jewelry, the delivery time is 45 to 60 days. Please check the delivery time in the specific area of your favorite jewelry page.
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1. The system does not provide a function to modify orders. If you want to change the items in your order, please cancel the entire order and place a new one. Please refer to the order modification instructions in the shopping guide for details.
2. To expedite the service process, it is recommended to place items from a single brand in the shopping cart when making a purchase, so that you can proceed to checkout. If you want to purchase items from different brands, it is recommended to check out separately.
3. After successful payment, please pick up the items at Taipei 101 Shopping Center within 14 days (including the day of purchase) during business hours. If the items are not picked up within 14 days, the order will be automatically canceled. Please fill in the estimated pickup date on the order page within 14 days from the date of purchase. If you choose a date beyond 14 days from the date of purchase, the system will record it within the 14-day period from the date of purchase.
4. If there are changes in service/events or the products, Stage@Taipei101 or the product brand may contact the purchaser directly or cancel the order if necessary.
5. If you have any questions, please feel free to call us at (02) 8101-7954.