1. The images used on the website are for approximate representation only. The color and size of the displayed items may not correspond exactly to the actual product.
2. The delivery time depends on whether the product is in stock. For purchased jewelry, the delivery time ranges from 48 hours to 7 days from the date of order confirmation, depending on whether the product is in stock. If it is a new or catalog-introduced jewelry, the delivery time is 45 to 60 days. Please check the delivery time in the dedicated area on the jewelry page you are interested in.
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1. The system does not provide the option to modify orders. If you wish to change the items in your order, please cancel the entire order and place a new one. Please refer to the shopping notice for instructions on order modification.
2. To expedite the service process, it is recommended to place only items of a single brand in the shopping cart when making a purchase, in order to proceed to the checkout process. If you intend to purchase items from different brands, it is recommended to check out separately.
3. After successful payment, please pick up the item at Taipei 101 Shopping Center within 14 days from the order date (including the order date) during business hours. If the item is not picked up within 14 days, the order will be automatically canceled. Please enter the scheduled pickup date on the order page within 14 days from the order date. If you choose a date beyond 14 days from the order date, the system will record it within 14 days from the order date.
4. If there are changes due to service/events, or product conditions, Stage@Taipei101 or the brand providing the product may contact the purchaser directly or cancel the order if necessary.
5. If you have any questions, please feel free to call us at (02) 8101-7954.