1. The images used on the website are for approximation purposes only, and the displayed colors and sizes of the items may not match the actual product.
2. The shipping time depends on the availability of the product. The delivery time for purchased jewelry ranges from 48 hours to 7 days from the date of order confirmation, depending on the availability of the product. If the jewelry is newly launched or included in the catalog, the shipping time is 45 to 60 days. Please check the dedicated section on the jewelry page for its delivery time.
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1. The system does not provide a function to modify orders. If you wish to change the items in the order, please cancel the entire order and place a new one. Refer to the ordering instructions for details on order modification.
2. To expedite service operations, it is recommended to place only products from a single brand in the shopping cart when making a purchase, so you can proceed to the checkout process. If you want to purchase products from different brands, it is recommended to check out separately.
3. After successful payment, please pick up the items at Taipei 101 Shopping Center within 14 days from the order date (including the order date) during the operating hours. If the items are not picked up within 14 days, the order will be automatically canceled. Please fill in the scheduled pickup date on the ordering page within 14 days from the order date. If you choose a date beyond 14 days from the order date, the system will record it within 14 days from the order date.
4. In the event of service/events or changes in the products, Stage@Taipei101 or the brand providing the product may contact the purchaser directly or cancel the order if necessary.
5. If you have any questions, please feel free to call us at (02) 8101-7954.