1. Our system does not provide an order modification feature. If you wish to change the items in your order, please cancel the entire order and place a new one. For more details, read the instructions on order modifications in the shopping guide.
2. To expedite the service process, it is recommended to place only items from a single brand in your shopping cart to proceed to checkout; if you wish to purchase items from different brands, it is advised to check out separately.
3. After successful payment, please collect your order within 14 days (including the day of order) from the Taipei 101 Shopping Center during business hours. If not collected within 14 days, the order will be automatically canceled. On the order page, please fill in a pickup date that is within 14 days of the order date; if a date beyond this range is selected, the system will record a date within 14 days from the order date.
4. In cases such as service/event changes or product updates, Stage@Taipei101 or the product providing brand may contact the purchaser directly or cancel the order if necessary.
5. If you have any questions, feel free to call us at (02)-8101-8098.